Chargebacks suck. We know because we've been on your side of the table.

Before Disputed, we were merchants. We spent years searching for a partner who could actually take the pain out of chargeback management — someone who combined real automation with real expertise, and who we'd be proud to recommend to someone else. We couldn't find one. The platforms that existed were either built for small-ticket retail or required a team of analysts to run. Nothing at enterprise scale did what we needed.

So we built it.

Disputed is the chargeback intelligence platform we wish had existed when we needed it. It doesn't just help you respond to disputes — it tells you which ones to fight, why you're losing the ones you should be winning, and what upstream changes in your product and policy would prevent chargebacks from happening in the first place.

We built it for enterprise scale from day one. Not as an afterthought, not as a migration project. The architecture, the data model, the integrations — all of it was designed to work inside the operational complexity of large merchants, marketplaces, and SaaS platforms.

Our belief is simple: chargeback management can be more than a defensive necessity. Done right, it surfaces product insights, strengthens customer relationships, and protects revenue at the root — not just at the edge. The teams that treat it that way are the ones who stop chasing their ratio and start actually improving it.

We'd love to show you what that looks like for your business.